User experience

How to ask for feedback and why it is important

• 12.08.2024.
• News, Marketing, User experience

If you want to stay ahead of the others, you must pay attention to what your guests tell you. Feedback is the secret to transforming your yacht charter business to new heights. Find out why customer feedback is so important, together with some foolproof ways to collect it. Ready to turn your guests' valuable intel into real-world changes?

Collecting reviews? Never simpler!

• 30.07.2024.
• News, Marketing, User experience

Nowadays, most people check reviews before deciding to make a purchase or reservation. Reviews help build trust among potential clients or guests by allowing them to see real experiences from others. How are your reservations going for your business?

How to become a recognizable yacht charter brand and attract loyal guests

• 10.06.2024.
• News, Marketing, User experience

The blessing and curse of chartering is the attractive offer that creates a false sense of security – that guests will come on their own and there's no need to invest further in marketing. However, branding is the foundation of yacht charter services.

How to make your website technically sound and user-friendly

• 27.05.2024.
• News, User experience, Web design

What defines a superb website? If you are intending to renew or create a new website, there are a few things you should be aware of, even if they are not your responsibility. Continue reading to learn what features a website must have to be technically sound and user-friendly.

Do you pass the guest test? 7 things you can improve on today

• 20.05.2024.
• News, User experience

Every guest who steps foot on one of your yachts has certain expectations. But what if we said that those expectations can be met? And even surpassed? Do you think you can do better for your guests? Surely you can.

11 things you forget to do (which are essential)!

• 16.04.2024.
• News, Marketing, User experience, SEO, Social media

Regardless of how long you have been on the market, how much experience you have or how luxurious your vessels are, you must never lose sight of the most important thing - the guests. Do you want your guests to find you more easily? Surely yes. If that's the case, then check out the 11 things you absolutely must not miss.