User experience

Efficient and personalized yacht charter laundry service

• 26.06.2023.
• News, User experience

When you step onto a yacht, you have entered a world where every detail is important. And on charter yachts, cleanliness is not just a requirement - it's an essential part of the experience.

7 steps to building a loyal customer base

• 19.06.2023.
• News, User experience

Understanding guests, exceeding their expectations, up to the creation of unique itineraries or their proposals - all this should be one individual strategy. Which, by the way, doesn't even look like a planned strategy. It sounds easy, but...

How to turn dissatisfied guests into happy and enthusiastic ones?

• 28.03.2023.
• User experience

Are you and your employees ready to deal with situations when the guest is unsatisfied with your service? There is education for that. However, you should know - even the complaints are possible to be professionally managed.