User experience

11 things you forget to do (which are essential)!

• 16.04.2024.
• News, Marketing, User experience, SEO, Social media

Regardless of how long you have been on the market, how much experience you have or how luxurious your vessels are, you must never lose sight of the most important thing - the guests. Do you want your guests to find you more easily? Surely yes. If that's the case, then check out the 11 things you absolutely must not miss.

Survey - the best tool to evaluate your guests' experiences

• 18.03.2024.
• News, User experience

There is an excellent way to get honest opinions from guests. You can find out everything guests say about your service and other details that are important to you. Find out how to survey guests effectively and conduct the survey efficiently.

Provisioning - an indispensable part of the yacht charter experience

• 11.03.2024.
• News, User experience

Why is provisioning necessary? What exactly do provisioning services do? If you plan to sail for a week or two, how do you order supplies to be waiting for you before you sail? Sail carefree order everything you need online.

Quality laundry service - a great partner for any yacht charter

• 19.12.2023.
• News, User experience

Quality washed and clean linen on vessels is one of the essential items for achieving an exceptional standard of service in the yacht charter industry. Not only does it ensure hygiene and comfort, but it also contributes to the guests' overall impression of luxury and professionalism. For charter companies, outsourcing linen washing to a reputable laundry such as Intimela can significantly improve service quality, saving time and resources.

Efficient and personalized yacht charter laundry service

• 26.06.2023.
• News, User experience

When you step onto a yacht, you have entered a world where every detail is important. And on charter yachts, cleanliness is not just a requirement - it's an essential part of the experience.

7 steps to building a loyal customer base

• 19.06.2023.
• News, User experience

Understanding guests, exceeding their expectations, up to the creation of unique itineraries or their proposals - all this should be one individual strategy. Which, by the way, doesn't even look like a planned strategy. It sounds easy, but...