Management

How to become a (successful) booking agent in yacht charter

How to become a (successful) booking agent in yacht charter

Can it be said that the success of a charter company is measured by the number of chartered boats or sold reservations? We can. And if the booking of vessels is the most important in the charter business, then the booking agent is one of the most responsible positions

find out more
An inquiry has arrived, but there’s no booking – how not to lose guests after the first contact

An inquiry has arrived, but there’s no booking – how not to lose guests after the first contact

When a guest sends an inquiry, everything seems promising, they’ve shown interest, provided all the information, and it looks like the booking is as good as done. But then – nothing. No response or reaction. Why? Because the decision to book doesn’t come down only to the price or the type of yacht. The impression you make right from the start also matters.

find out more
Transformation does not happen because of technology, but because of a leader who has reconciled opposites within themselves

Transformation does not happen because of technology, but because of a leader who has reconciled opposites within themselves

Andreja Fazlić for yacht charter.hr writes about why transformations do not break on the CRM, but on trust, meaning, and a leader’s clear decisions.

find out more
Skipper4You as the answer to the biggest challenge in yacht charter – the crew

Skipper4You as the answer to the biggest challenge in yacht charter – the crew

In the yacht charter industry, everyone knows one thing: a boat can be top class, but in the end everything mostly comes down to the people who operate it. That is exactly why Skipper4You has been developing a solution for years that was missing, a centralized, verified and professional system for selecting, educating and coordinating crew. Below is an overview of their approach, services and digital solutions that help yacht charter companies build more stable, safer and higher quality operations.

find out more
Communication that does more harm than good (and how to change that)

Communication that does more harm than good (and how to change that)

Sometimes the issue isn't what happened, but how it was said. One wrong sentence, and you might lose a guest or an employee. How much does one poorly chosen sentence really cost us? And what happens when we replace it with a better one?

find out more
How to develop a small yacht charter and stay true to yourself (instead of being a copy of others)

How to develop a small yacht charter and stay true to yourself (instead of being a copy of others)

Many small yacht charter companies start out with a few boats and plenty of motivation, but without a clear plan for what comes next. Some rely solely on agencies, others copy what the bigger companies are doing. And then everything starts looking the same. Want to be different? Want to work smarter? Want to understand who you're really speaking to? Then this text is for you.

find out more

Categories of trends


Newsletter

Sign up for the newsletter and receive the latest trends and tips straight to your inbox

Are you interested in a specific topic?

Request more information from a specific area related to charter business.